Frequently Asked Questions

Water typically is moving through the underground water pipes at less than two miles per hour. This slow movement allows mineral deposits, to build up and accumulate in pipes over time. Flushing water lines help maintain our distribution system and assures high quality water.

If you see a crew flushing a hydrant in your service area, avoid running tap water, your washing machine or the dishwasher until the flushing is done. You may experience some discoloring of your tap water. This condition is temporary and will return to normal within a few hours. The water pressure may also be affected temporarily during the flushing program.

Should a reddish, yellow, or brown tint in the water appear, do not be alarmed. It is recommended you do not use the water or do laundry for about two hours. After you have waited, run your faucets for a few minutes to make sure the water is clear at which time you resume normal water use - it is suggested to wash a load of dark clothes first. If pressure or volume seems low, check your faucet screens for trapped debris. If the water does not clear within a few hours, please notify the Public Works Department at 717-738-9242.