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1. Who do I call to report a pothole?

Report a pothole online.

or please call Customer Service at Phone 717-738-9222 Monday through Friday from 8:00am to 4:30pm. 

2. Can I request a short term "No parking" sign in front of a property to assist me in moving?

Yes, there is an application with a fee of $25.00 that must be filled out and submitted to our Police Department for Review. A 48-hour notice is appreciated. For additional questions, please contact the Police Department at Phone 717-738-9200.

3. How do I request a permanent parking regulation change?

Please call the Borough Office, Engineering Division at Phone 717-738-9202 to apply for a parking change.

4. Who is responsible for cleaning out the storm sewer grates?

The Public Works division is responsible for clearing these grates on the street in front of your property. However, if there is a storm sewer grate on your property, please help by keeping it clean. If there is a problem, please notify the Public Works Division at Phone 717-738-9242.

5. If I am planning to dig on my property, must I notify anyone?

Yes. Please call PA One Call at Phone 1-800-242-1776 or "811" for information.

6. How do I apply for an on-street handicapped parking space?

Please call the Ephrata Borough, Codes Division at Phone 717-738-9202 or stop in at Borough Hall for an application.

7. How do I call to report a street light that is not working?

Report a street light issue online

or please notify the Borough Office at Phone 717-738-9222

8. Who do I call to report a stormwater concern?

Report a stormwater concern online

or please call Customer Service at 717-738-9222 Monday through Friday from 8:00am to 4:30pm

link.

9. Who do I call to report an illicit discharge (illegal dumping/discharge) into the stormwater system?

Report Illicit dumping/discharge into the Storm sewer system online

or please call Customer Service at 717.738.9222 Monday - Friday from 8:00am to 4:30pm.

link.