Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Water FAQ's
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No, the authority is not required by the Department of Environmental Protection regulations to add fluoride to the water.Water FAQ's
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Chlorine is added to the water as a disinfection. During certain periods, surface waters contain greater amounts of organic materials. As a result additional chlorine is required to ensure that finished water meets all Department of Environmental Protection requirements.Water FAQ's
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Water FAQ's
No, the Authority does not offer a special water rate to fill a swimming pool.
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Cloudy water occurs when air gets into the system. Opening your faucets for a few minutes should clear the air and alleviate the problem.Water FAQ's
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There could be several reasons for an increase in your water bill. These might include a leaking water heater, faucet, or commode, watering your lawn, or filling a swimming pool.Water FAQ's
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Water FAQ's
If you feel the pressure is low because of a water main problem, please call the Business Office at Phone 717-738-9222 between 8:00am and 4:30pm.
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Water FAQ's
If your meter is leaking, please call the Business Office at Phone 717-738-9222 from 8:00am to 4:30pm for a service call. If after 4:30pm, please call Phone 717-733-1277. If it is a pipe or valve that is leaking you are responsible for calling a plumber.
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The average hardness of the Authority's water is between 15 to 18 grains.Water FAQ's
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Water FAQ's
In an effort to reduce loss of water to customers please report all water main breaks immediately to the Business Office at Phone 717-738-9222 from 8:00am to 4:30pm, Monday through Friday. After normal business hours or on Holidays please call Phone 717-733-1277.
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Water FAQ's
Please contact the Business Office at Phone 717-738-9222 between the hours of 8:00am through 4:30pm.