Create a Website Account - Manage notification subscriptions, save form progress and more.
Show All Answers
The Borough uses the 2018 version of the International Codes.
No, but you are required to have a Certificate of Occupancy. To request the permit application please call the Codes Office at 717.738.9202 or
All residential inspections are done by in-house personnel.
Yard sale permits have a fee of $5.00 and can be picked up at Borough Hall Monday thru Friday from 8:00am to 4:30pm.
You can visit the Ephrata Fair website or contact the Ephrata Fair by phone at 717-733-4451.
Yes. To enroll in the program, all that is required is a completed authorization form. The form is available in the Borough's Business Office or Download the Authorization Form (PDF).
Yes, you can have your electric utility disconnected and removed. There is a $125.00 fee to remove a meter and in some cases a reconnection fee may apply.
To put utility accounts into your name or remove utility accounts from your name please call Phone 717-738-9222.
Yes, the Borough accepts Visa, Master Card and Discover.
The Borough's taxes are collected by the Lancaster County Treasurer. Bills can be paid by mailing them to PO Box 83480, Lancaster, Pa. 17608-3480.
For more information concerning taxes, please call Phone 717-299-8222.
Pay My Taxes Online
No. The Borough serves the customers within the municipal boundaries, as permitted by Act 138 of 1996, the Electric Utility Industry Restructuring Legislation. Act 138 prohibits other suppliers from entering the Borough, as long as we don't to serve customers outside the Borough limits.
Due to the installation of our Advanced Meter Ineterface system, the Borough should not have to estimate any electric meters.
Yes, when you notify us of your final billing day, we will read the meter to generate the final billing.
The Borough distributes electric received from PPL through the Borough's substation and can generate up to 3.5 megawatts of "behind the meter" electricity through the Borough's solar farm.
Yes, the Borough charges a $50.00 fee for the return of your pet.
Report a pothole online.
or please call Customer Service at Phone 717-738-9222 Monday through Friday from 8:00am to 4:30pm.
Yes, there is an application with a fee of $25.00 that must be filled out and submitted to our Police Department for Review. A 48-hour notice is appreciated. For additional questions, please contact the Police Department at Phone 717-738-9200.
Please call the Borough Office, Engineering Division at Phone 717-738-9202 to apply for a parking change.
The Public Works division is responsible for clearing these grates on the street in front of your property. However, if there is a storm sewer grate on your property, please help by keeping it clean. If there is a problem, please notify the Public Works Division at Phone 717-738-9242.
Yes. Please call PA One Call at Phone 1-800-242-1776 or "811" for information.
Please call the Ephrata Borough, Codes Division at Phone 717-738-9202 or stop in at Borough Hall for an application.
Report a street light issue online
or please notify the Borough Office at Phone 717-738-9222
Report a stormwater concern online
or please call Customer Service at 717-738-9222 Monday through Friday from 8:00am to 4:30pm
Report Illicit dumping/discharge into the Storm sewer system online
or please call Customer Service at 717.738.9222 Monday - Friday from 8:00am to 4:30pm.
During this time of year, waste must be bagged and can be put out as part of your normal Borough refuse collection as long as it does not exceed your four bag limit.
No, it can be placed for disposal in any open container. No lids, please.
Please contact the Borough Office at email@example.com or call 717.738.9222 between 8:00am and 4:30pm Monday thru Friday. Include your name and phone number as well as the address of the missed collection. Please leave the containers at the curb so they can be collected the next day.
No, the Borough provides recycling services only for residential properties.
Vehicle batteries can be disposed of at the Lancaster Solid Waste Authority located along Harrisburg Pike in Lancaster. The Waste Authority can be reached at 717.397.9968 or you can visit their website here,
Hazardous materials can be disposed of at the Lancaster Solid Waste Authority located along Harrisburg Pike in Lancaster. The Waste Authority can be reached at 717.397.9968 or you can visit their website here,
Yes, all residential customers in the Borough are required to have recycling services and are encouraged to participate in the program.
The hauler will make every attempt to pick up your recycling. Please try to put it out at the scheduled time. If they do not collect it on the designated day, they will attempt to pick it up the following day. Prolonged inclement weather conditions could delay your service to the following week. The Borough will post updates on our website.
Yes, the Borough refuse program is billed on a per month basis. Simply return your identification plate to the Business Office and your service will be terminated.
You can use cans or bags to dispose of your refuse.
The hauler will make every attempt to pick up your trash. Please try to put it out at the scheduled time. If they do not collect it on the designated day, they will attempt to pick it up the following day. Prolonged inclement weather conditions could delay your service to the following week. The Borough will post updates on our website.
Report Your Concern On-lineor call Customer Service at 717-738-9222 Monday - Friday from 8:00am to 4:30pm.
Please call the Borough Office, Codes & Engineering Division at 717-738-9202 to apply for a permit.
The Public Works Division is responsible for cleaning out these grates. However, if there is a storm sewer grate on your property, please help by keeping it clean. If there is a problem, please notify the Public Works Division at 717-738-9242.
Yes. Please call PA One Call at 1-800-242-1776 or "811" for information.
Report Your Concern On-line
or call Customer Service at 717-738-9222 Monday - Friday from 8:00am to 4:30pm.
If the problem occurs in the street you should call Public Works at 717-738-9242. If the problem is internal you will have to contact a plumber. If you are not sure where the problem is, call Public Works.
No, the Authority does not offer a special water rate to fill a swimming pool.
If you feel the pressure is low because of a water main problem, please call the Business Office at Phone 717-738-9222 between 8:00am and 4:30pm.
If your meter is leaking, please call the Business Office at Phone 717-738-9222 from 8:00am to 4:30pm for a service call. If after 4:30pm, please call Phone 717-733-1277. If it is a pipe or valve that is leaking you are responsible for calling a plumber.
In an effort to reduce loss of water to customers please report all water main breaks immediately to the Business Office at Phone 717-738-9222 from 8:00am to 4:30pm, Monday through Friday. After normal business hours or on Holidays please call Phone 717-733-1277.
Please contact the Business Office at Phone 717-738-9222 between the hours of 8:00am through 4:30pm.